Last updated: 9 October 2026

This policy explains how KSO Entertainment (“we”, “us”) collects and uses personal information when you visit ksoentertainment.com or get in touch with us. We are the data controller for the information described here.

What we collect

• Information you send us: when you use our contact form we collect your name, email address, phone number (optional), enquiry type and message.
• Messages via WhatsApp: if you use the WhatsApp chat button, your conversation takes place on WhatsApp and is also covered by WhatsApp’s own privacy policy.
• Technical information: like most websites, our hosting provider automatically records basic technical data such as your IP address, browser type and the pages you visit, for security and to keep the site running.

How we use your information

• To reply to your enquiry and discuss bookings, events or other services you ask about.
• To keep a record of our correspondence with you.
• To keep the website secure and working properly.

We rely on our legitimate interests in responding to enquiries and running our business, or on taking steps at your request before entering into a contract with you. We do not use your information for automated decision-making, and we never sell it.

Who we share it with

We only share your information with service providers who help us run the website and handle email, such as our web hosting and email delivery providers. They may only use it to provide their services to us. We may also disclose information if required by law.

Cookies and embedded content

We do not use advertising cookies. Our website uses a small number of cookies and similar technologies that are needed for it to work, such as security and caching.

Some pages include content from other websites, such as YouTube videos on our Videos page. When you view these, the other website may set its own cookies and collect information about you, in line with its own privacy policy.

How long we keep it

We keep enquiries and related correspondence for as long as needed to deal with them and for our business records, normally no longer than two years after our last contact, unless we have an ongoing working relationship with you.

Your rights

Under UK data protection law you have the right to ask for a copy of your personal information, to have it corrected or deleted, to restrict or object to how we use it, and to receive it in a portable format. To make a request, please use our contact page.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.

Contact us

If you have any questions about this policy, please get in touch via our contact page.